Concept Web app / SaaS
Pulse — business management SaaS
A web platform that brings sales, invoices, stock and team performance together in real-time dashboards.
Explore the concept Concept AI & automation
HelpMate — AI customer support assistant
Instant, accurate answers — on your website and on WhatsApp.
An AI assistant trained on your own documents that answers customers around the clock and hands complex cases to your team.
The challenge
A service company receives the same questions dozens of times a day — prices, opening hours, order status. The team spends hours answering instead of selling.
Our approach
We connect an AI assistant to the company's FAQs, catalogue and order system. It answers on the website and on WhatsApp in the customer's language, collects contact details for sales leads, and transfers conversations to a human with the full context when needed.
Key features
- Answers grounded in your own documents
- Website widget and WhatsApp channel
- Multilingual conversations
- Lead capture and qualification
- Seamless hand-over to your team
- Conversation analytics dashboard
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